Returns & Refund Policy
1) Not Happy with Your Order
If you are not happy with your purchase, 30 days from date of that you received the product in like-new condition with no visible wear and tear, you (buyer) will be the one who is responsible for paying for the shipping costs for returning item if not covered by our warranty against manufacturer defects and exchange is not due to our error.
2) Damaged Items or Low-Quality
1) Canceling Unshipped-out Orders
2) Cancelling Shipped-out Order
Shipped-out Order cannot be canceled
This warranty only covers manufacturing defects and does not cover:
·Damage caused by accident
·Normal wear and tear
·Break down of colors and materials due to sun exposure
*Please Note: No returns/exchanges for products with water exposure will be accepted.
If you feel that the product you’ve purchased does not meet the requirements you have in mind, then you do have the option to request a refund.
Below are the conditions under which refund will be granted.
You can get a full refund if:
·If the product you purchased is completely non-functional.
·If you did not receive your product within 30 business days after the date you placed your order.
You will be responsible for paying for your own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. Thank you!
For the fastest resolution, please include a photograph demonstrating the poor quality or the damaged area of the item. Ideally, the pictures should be on a flat surface, with the tag and error clearly displayed.
We will use this information to help you with your order and to prevent repeated errors in the future.